Frequently asked questions - Landlords
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Can I appeal against a decision on my property?
Yes. If a landlord disputes the works requested following a DASH inspection, this should be put in writing to the DASH Principal Manager in the first instance, including reasons as to why the works … more
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I am a Letting agent – how can I promote DASH Landlord Accreditation to my landlords?
We are asking all responsible agents to promote DASH Landlord Accreditation to their clients – there are a number of ways you can do this:
o For existing clients DASH can … more
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I am a Letting Agent – why do I need to know about DASH Landlord Accreditation?
Agents tell us that landlords who have a basic understanding of their legal requirements make the best clients as they are more open to the agent's suggestions re: on going repairs, appreciate the … more
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My letting agency operates across a wide area – can my landlords all apply?
Yes - DASH Landlord accreditation operate across the East Midlands and therefore if your landlords work in Nottinghamshire, Derbyshire, Lincolnshire, Leicestershire or Northamptonshire then they … more
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What if a landlord leaves my letting agency does their accreditation still stand?
Yes – it is the landlord themselves who become accredited and not the agent. However you may wish to let DASH know if a landlord leave yours management.
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Why do the properties need an inspection when the agency staff have visited them?
If the Local Authority has recently visited a property and found no hazards, in order to avoid duplication DASH may not need to visit the property in order to complete the accreditation process. … more
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I am a tenant how can I make a complaint about my DASH Landlord?
Tenants first raise their concern with their landlord. The landlord should remedy any defect. If a repair is not carried out, tenants can refer their problem to DASH who will help … more
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I have a question that isn’t listed here. How do I contact you?
Please contact the team on 01332 641111 or dash@derby.gov.uk who will be happy to answer any further questions you may have. more
