Covid19: Support Available for Vulnerable Tenants in Lincolnshire
- Do you have a tenant in need of support, but has no members of your household who can help?
- Are they unable to access support through other means, including friends and family?
- A new helpline available for anyone vulnerable and in self-isolation due to Coronavirus can help, it’s open 7 days a week, 9am-5pm on 01522 782 189
- They can also find useful information and advice at https://lincolnshire.connecttosupport.org/ or https://www.wellbeinglincs.org/covid-19-updates
Gas / Electric Supplies – Affordability and Advice during Covid 19
If your tenants are struggling to pay their utility bills or to get out to top up prepayment meters due to self-isolation, they are advised to contact their utility suppliers who may be able to help – a number of things have been put in place to help customers at this difficult time. There is a lot of information and advice on the Ofgem website https://www.ofgem.gov.uk/coronavirus-covid-19/coronavirus-covid-19-and-your-energy-supply and on individual utility company websites.
New mental health helpline across Lincolnshire
The new confidential mental health and emotional wellbeing helpline is a joint initiative across health, social care and the third sector. It is available 24/7 and can provide emotional support, advice and guidance if you are feeling low, anxious or stressed, and think you might benefit from speaking to someone.
By calling 0800 001 4331 you can speak to a member of a highly trained and experienced team of support workers who will be able to provide appropriate support.
Domestic Abuse - Where to get help during the Covid-19 pandemic?
Domestic Violence - Where to get help (download)
Domestic Abuse - there is no excuse (download)
Landlords - Keeping Informed
As information is updated regularly, landlords are advised to keep checking the DASH news page - www.dashservices.org.uk for updated relevant information.
In addition there is the (NRLA) National Residential Landlords Association:
(It is worth noting that these organisations have recently merged however they are currently still running two separate websites)
Local authority websites
Landlords should also refer to the website of either their own local authority or the local authority where the rented property is located (if different)
Other useful links:
Government advice: www.gov.uk
NHS guidance:
www.nhs.uk/conditions/coronavirus-covid-19/
Public Health England:
www.gov.uk/government/organisations/public-health-england