Revealed: The best letting agents in your area as rated by landlords
Complaints against letting agents often make the headlines, but the reality is that most tenants and landlords are happy with the service they get from their agent.
With approximately 2 million private landlords in this country and a high number of people seeking private tenancies, the role of letting agents in providing quality customer service is more important now than ever before.
The ESTAS, which are widely recognised as one of the most prestigious and longest established accolades in the property sector, award outstanding agents that provide an exceptional level of customer service.
The awards, celebrating its 14th year, determine the best estate and letting agents in the UK through research carried out amongst clients who are asked a series of questions about the service they have received from their agent, with more than 30,000 questionnaires completed by customers during the competition.
Agents, brokers, conveyancers and developers are all judged in exactly the same way, purely on customer feedback.
Letting agents were shortlisted in 26 regions around the UK with the winners announced by TV presenter Phil Spencer at the awards event at the Grosvenor House Hotel in London on Friday 12th May, which was attended by more than 1,000 of the UK’s leading residential agents and service industry suppliers.
Here are the top letting agents in the East Midlands who go above and beyond to help their customers, as voted for by landlords:
East Midlands
GOLD – Belvoir Grantham
SILVER – Frank Innes Coalville
TOP 3 – Bairstow Eves Mansfield